diff --git a/cmd/app/main.go b/cmd/app/main.go
index 59d173e..5ddebdb 100644
--- a/cmd/app/main.go
+++ b/cmd/app/main.go
@@ -3,19 +3,64 @@ package main
 import (
 	"fmt"
 	"log"
-	"os"
+	"strings"
+	"strconv"
+    "errors"
+    "net/http"
+    "os"
+    "io"
 
 	tgbotapi "github.com/go-telegram-bot-api/telegram-bot-api/v5"
+
+	"github.com/akulij/ticketbot/config"
+
+	"gorm.io/driver/sqlite"
+	"gorm.io/gorm"
 )
 
-func main() {
-    token := os.Getenv("BOTTOKEN")
-    fmt.Printf("Token value: '%v'\n", token)
-    bot, err := tgbotapi.NewBotAPI(token)
+type User struct {
+  gorm.Model
+  ID int64
+  State  string
+  MsgCounter uint
+  RoleBitmask uint
+}
+
+func (u User) IsAdmin() bool {
+    return u.RoleBitmask & 1 == 1
+}
+
+func (u User) IsEffectiveAdmin() bool {
+    return u.RoleBitmask & 0b10 == 0b10
+}
+
+type BotContent struct {
+    gorm.Model
+    Literal string
+    Content string
+}
+
+type BotController struct {
+    cfg config.Config
+    bot *tgbotapi.BotAPI
+    db *gorm.DB
+    updates tgbotapi.UpdatesChannel
+}
+
+func GetBotController() BotController {
+    cfg := config.GetConfig()
+    fmt.Printf("Token value: '%v'\n", cfg.BotToken)
+    fmt.Printf("Admin password: '%v'\n", cfg.AdminPass)
+    bot, err := tgbotapi.NewBotAPI(cfg.BotToken)
     if err != nil {
          log.Panic(err)
     }
 
+    db, err := gorm.Open(sqlite.Open("test.db"), &gorm.Config{})
+    db.AutoMigrate(&User{})
+    db.AutoMigrate(&BotContent{})
+
+
     bot.Debug = true
 
     log.Printf("Authorized on account %s", bot.Self.UserName)
@@ -25,14 +70,265 @@ func main() {
 
     updates := bot.GetUpdatesChan(u)
 
-    for update := range updates {
+    return BotController{cfg: cfg, bot: bot, db: db, updates: updates}
+}
+
+func (bc BotController) GetBotContentVerbose(Literal string) (string, error) {
+    var c BotContent
+    bc.db.First(&c, "Literal", Literal)
+    if c == (BotContent{}) {
+        return "[Unitialized] Init in Admin panel! Literal: " + Literal, errors.New("No content")
+    }
+    return c.Content, nil
+}
+func (bc BotController) GetBotContent(Literal string) string {
+    content, _ := bc.GetBotContentVerbose(Literal)
+    return content
+}
+func (bc BotController) SetBotContent(Literal string, Content string) {
+    bc.db.Create(&BotContent{Literal: Literal, Content: Content})
+}
+
+func main() {
+    var bc = GetBotController()
+
+    for update := range bc.updates {
         if update.Message != nil {
+            var UserID = update.Message.From.ID
+
+            var user User
+            bc.db.First(&user, "id", UserID)
+            if user == (User{}) {
+                log.Printf("New user: [%d]", UserID)
+                user = User{ID: UserID , State: "start"}
+                bc.db.Create(&user)
+            }
+
+            bc.db.Model(&user).Update("MsgCounter", user.MsgCounter + 1)
+            log.Printf("User[%d] messages: %d", user.ID, user.MsgCounter)
+
             log.Printf("[%s] %s", update.Message.From.UserName, update.Message.Text)
 
-            msg := tgbotapi.NewMessage(update.Message.Chat.ID, update.Message.Text)
-            msg.ReplyToMessageID = update.Message.MessageID
+            possibleCommand := strings.Split(update.Message.Text, " ")[0]
+            args := strings.Split(update.Message.Text, " ")[1:]
+            log.Printf("Args: %s", args)
 
-            bot.Send(msg)
+            if possibleCommand == "/start" {
+                kbd := tgbotapi.NewInlineKeyboardMarkup(
+                    tgbotapi.NewInlineKeyboardRow(
+                        tgbotapi.NewInlineKeyboardButtonData(bc.GetBotContent("leave_ticket_button"), "leave_ticket_button"),
+                    ),
+                )
+                if user.IsAdmin() {
+                    kbd = tgbotapi.NewInlineKeyboardMarkup(
+                        tgbotapi.NewInlineKeyboardRow(
+                            tgbotapi.NewInlineKeyboardButtonData(bc.GetBotContent("leave_ticket_button"), "leave_ticket_button"),
+                        ),
+                        tgbotapi.NewInlineKeyboardRow(
+                            tgbotapi.NewInlineKeyboardButtonData("Panel", "panel"),
+                        ),
+                    )
+                }
+                img, err := bc.GetBotContentVerbose("preview_image")
+                if err != nil {
+                    msg := tgbotapi.NewMessage(update.Message.Chat.ID, bc.GetBotContent("start"))
+                    // msg := tgbotapi.NewMessage(update.Message.Chat.ID, "Hello, [user](tg://user?id=958170391)")
+                    msg.ParseMode = "markdown"
+                    msg.ReplyMarkup = kbd
+                    bc.bot.Send(msg)
+                } else {
+                    url, _ := bc.bot.GetFileDirectURL(img)
+                    DownloadFile("./preview.jpg", url)
+                    msg := tgbotapi.NewPhoto(update.Message.Chat.ID, tgbotapi.FilePath("./preview.jpg"))
+                    msg.Caption = bc.GetBotContent("start")
+                    msg.ReplyMarkup = kbd
+                    bc.bot.Send(msg)
+                }
+
+            } else if possibleCommand == "/id" && user.IsAdmin() {
+                log.Printf("THERe")
+                bc.bot.Send(tgbotapi.NewMessage(update.Message.Chat.ID, strconv.FormatInt(update.Message.Chat.ID, 10)))
+            } else if possibleCommand == "/secret" && args[0] == bc.cfg.AdminPass {
+                bc.db.Model(&user).Update("RoleBitmask", user.RoleBitmask | 0b11) // set real admin ID (0b1) and effective admin toggle (0b10)
+                msg := tgbotapi.NewMessage(update.Message.Chat.ID, "You are admin now!")
+                bc.bot.Send(msg)
+
+            } else if possibleCommand == "/panel" && user.IsAdmin() {
+                if !user.IsEffectiveAdmin() {
+                    bc.db.Model(&user).Update("RoleBitmask", user.RoleBitmask | 0b10)
+                    msg := tgbotapi.NewMessage(update.Message.Chat.ID, "You was in usermode, turned back to admin mode...")
+                    bc.bot.Send(msg)
+                }
+                kbd := tgbotapi.NewInlineKeyboardMarkup(
+                    tgbotapi.NewInlineKeyboardRow(tgbotapi.NewInlineKeyboardButtonData("Стартовая картинка", "update:preview_image")),
+                    tgbotapi.NewInlineKeyboardRow(tgbotapi.NewInlineKeyboardButtonData("Приветственный текст", "update:start")),
+                    tgbotapi.NewInlineKeyboardRow(tgbotapi.NewInlineKeyboardButtonData("Кнопка для заявки", "update:leave_ticket_button")),
+                    tgbotapi.NewInlineKeyboardRow(tgbotapi.NewInlineKeyboardButtonData("ID чата", "update:supportchatid")),
+                    tgbotapi.NewInlineKeyboardRow(tgbotapi.NewInlineKeyboardButtonData("ID канала", "update:channelid")),
+                    tgbotapi.NewInlineKeyboardRow(tgbotapi.NewInlineKeyboardButtonData("Уведомление об отправке тикета", "update:sended_notify")),
+                    tgbotapi.NewInlineKeyboardRow(tgbotapi.NewInlineKeyboardButtonData("Просьба оставить тикет", "update:leaveticket_message")),
+                    tgbotapi.NewInlineKeyboardRow(tgbotapi.NewInlineKeyboardButtonData("Просьба подписаться на канал", "update:subscribe_message")),
+                )
+                msg := tgbotapi.NewMessage(update.Message.Chat.ID, "Выберите пункт для изменения")
+                msg.ReplyMarkup = kbd
+                bc.bot.Send(msg)
+
+            } else if possibleCommand == "/usermode" && user.IsEffectiveAdmin() {
+                bc.db.Model(&user).Update("RoleBitmask", user.RoleBitmask & (^uint(0b10)))
+                log.Printf("Set role bitmask (%b) for user: %d", user.RoleBitmask, user.ID)
+                msg := tgbotapi.NewMessage(update.Message.Chat.ID, "Simulating user experience!")
+                bc.bot.Send(msg)
+            } else if user.IsEffectiveAdmin() {
+                if user.State != "start" {
+                    if strings.HasPrefix(user.State, "imgset:") {
+                        Literal := strings.Split(user.State, ":")[1]
+                        if update.Message.Text == "unset" {
+                            var l BotContent
+                            bc.db.First(&l, "Literal", Literal)
+                            bc.db.Delete(l)
+                        }
+                        maxsize := 0
+                        fileid := ""
+                        for _, p := range update.Message.Photo {
+                            if p.FileSize > maxsize {
+                                fileid = p.FileID
+                                maxsize = p.FileSize
+                            }
+                        }
+                        bc.SetBotContent(Literal, fileid)
+                    } else if strings.HasPrefix(user.State, "stringset:") {
+                        Literal := strings.Split(user.State, ":")[1]
+                        bc.SetBotContent(Literal, update.Message.Text)
+                    }
+                    bc.db.Model(&user).Update("state", "start")
+                    msg := tgbotapi.NewMessage(update.Message.Chat.ID, "Succesfully set new image!")
+                    bc.bot.Send(msg)
+                }
+            } else {
+                if user.State == "leaveticket" {
+                    f := update.Message.From
+                    ticket := fmt.Sprintf("User: %s %s\nUsername: %s\nText:\n",
+                              f.FirstName, f.LastName,
+                              f.UserName)
+                    // Offset := len(ticket)
+                    // Length := len(update.Message.Text)
+                    ticket += update.Message.Text
+                    chatidstr, err := bc.GetBotContentVerbose("supportchatid")
+                    if err != nil {
+                        var admins []User
+                        bc.db.Where("RoleBitmask & 1 = ?", 1).Find(&admins)
+                        for _, admin := range admins {
+                            msg := tgbotapi.NewMessage(admin.ID, "Support ChatID is not set!!!")
+                            msg.Entities = []tgbotapi.MessageEntity{tgbotapi.MessageEntity{
+                                Type: "code",
+                                Offset: 1,
+                                Length: 2,
+                            }}
+                            bc.bot.Send(msg)
+                        }
+                    }
+                    chatid, _ := strconv.ParseInt(chatidstr, 10, 64)
+                    _, err = bc.bot.Send(tgbotapi.NewMessage(chatid, ticket))
+
+                    if err != nil {
+                        msg := tgbotapi.NewMessage(update.Message.Chat.ID, "Something went wrong, try again...")
+                        bc.bot.Send(msg)
+                        continue
+                    }
+
+                    bc.db.Model(&user).Update("state", "start")
+                    msg := tgbotapi.NewMessage(update.Message.Chat.ID, bc.GetBotContent("sended_notify"))
+                    bc.bot.Send(msg)
+                }
+            }
+        } else if update.CallbackQuery != nil {
+            var user User
+            bc.db.First(&user, "id", update.CallbackQuery.From.ID)
+            if update.CallbackQuery.Data == "leave_ticket_button" {
+                chatidstr, err := bc.GetBotContentVerbose("channelid")
+                if err != nil {
+                    var admins []User
+                    bc.db.Where("RoleBitmask & 1 = ?", 1).Find(&admins)
+                    for _, admin := range admins {
+                        bc.bot.Send(tgbotapi.NewMessage(admin.ID, "ChannelID is not set!!!"))
+                    }
+                }
+                chatid, _ := strconv.ParseInt(chatidstr, 10, 64)
+
+                member, err := bc.bot.GetChatMember(tgbotapi.GetChatMemberConfig{
+                    ChatConfigWithUser: tgbotapi.ChatConfigWithUser{
+                        UserID: update.CallbackQuery.From.ID,
+                        SuperGroupUsername: chatidstr,
+                        ChatID: chatid,
+                    },
+                })
+                if err != nil {
+                    if strings.Contains(err.Error(), "chat not found") {
+                        bc.bot.Send(tgbotapi.NewMessage(user.ID, "No channel ID is set!!!"))
+                    }
+                }
+                log.Printf("M: %s, E: %s", member, err)
+                s := member.Status
+                if s == "member" || s == "creator" || s == "admin" {
+                    bc.db.Model(&user).Update("state", "leaveticket")
+                    bc.bot.Send(tgbotapi.NewMessage(user.ID, bc.GetBotContent("leaveticket_message")))
+                } else {
+                    bc.bot.Send(tgbotapi.NewMessage(user.ID, bc.GetBotContent("subscribe_message")))
+                }
+            } else if user.IsEffectiveAdmin() {
+                if strings.HasPrefix(update.CallbackQuery.Data, "update:") {
+                    Label := strings.Split(update.CallbackQuery.Data, ":")[1]
+                    if Label == "preview_image" {
+                        bc.db.Model(&user).Update("state", "imgset:" + Label)
+                    } else {
+                        bc.db.Model(&user).Update("state", "stringset:" + Label)
+                    }
+                    bc.bot.Send(tgbotapi.NewMessage(user.ID, "Send me asset (text or picture (NOT as file))"))
+                }
+            } 
+            if user.IsAdmin() {
+                if update.CallbackQuery.Data == "panel" {
+                    if !user.IsEffectiveAdmin() {
+                        bc.db.Model(&user).Update("RoleBitmask", user.RoleBitmask | 0b10)
+                        msg := tgbotapi.NewMessage(user.ID, "You was in usermode, turned back to admin mode...")
+                        bc.bot.Send(msg)
+                    }
+                    kbd := tgbotapi.NewInlineKeyboardMarkup(
+                        tgbotapi.NewInlineKeyboardRow(tgbotapi.NewInlineKeyboardButtonData("Стартовая картинка", "update:preview_image")),
+                        tgbotapi.NewInlineKeyboardRow(tgbotapi.NewInlineKeyboardButtonData("Приветственный текст", "update:start")),
+                        tgbotapi.NewInlineKeyboardRow(tgbotapi.NewInlineKeyboardButtonData("Кнопка для заявки", "update:leave_ticket_button")),
+                        tgbotapi.NewInlineKeyboardRow(tgbotapi.NewInlineKeyboardButtonData("ID чата", "update:supportchatid")),
+                        tgbotapi.NewInlineKeyboardRow(tgbotapi.NewInlineKeyboardButtonData("ID канала", "update:channelid")),
+                        tgbotapi.NewInlineKeyboardRow(tgbotapi.NewInlineKeyboardButtonData("Уведомление об отправке тикета", "update:sended_notify")),
+                        tgbotapi.NewInlineKeyboardRow(tgbotapi.NewInlineKeyboardButtonData("Просьба оставить тикет", "update:leaveticket_message")),
+                        tgbotapi.NewInlineKeyboardRow(tgbotapi.NewInlineKeyboardButtonData("Просьба подписаться на канал", "update:subscribe_message")),
+                    )
+                    msg := tgbotapi.NewMessage(user.ID, "Выберите пункт для изменения")
+                    msg.ReplyMarkup = kbd
+                    bc.bot.Send(msg)
+                }
+            }
         }
     }
 }
+
+func DownloadFile(filepath string, url string) error {
+
+	// Get the data
+	resp, err := http.Get(url)
+	if err != nil {
+		return err
+	}
+	defer resp.Body.Close()
+
+	// Create the file
+	out, err := os.Create(filepath)
+	if err != nil {
+		return err
+	}
+	defer out.Close()
+
+	// Write the body to file
+	_, err = io.Copy(out, resp.Body)
+	return err
+}
diff --git a/config/config.go b/config/config.go
new file mode 100644
index 0000000..260d6bb
--- /dev/null
+++ b/config/config.go
@@ -0,0 +1,24 @@
+package config
+
+import (
+	"context"
+	"log"
+
+	"github.com/sethvargo/go-envconfig"
+)
+
+type Config struct {
+    BotToken string `env:"BOTTOKEN, required"`
+    AdminPass string `env:"ADMINPASSWORD, required"`
+}
+
+func GetConfig() Config {
+    ctx := context.Background()
+
+    var c Config
+    if err := envconfig.Process(ctx, &c); err != nil {
+        log.Fatal(err)
+    }
+
+    return c
+}
diff --git a/go.mod b/go.mod
index 63616cb..69765db 100644
--- a/go.mod
+++ b/go.mod
@@ -1,5 +1,14 @@
-module github.com/akulij/zarabot
+module github.com/akulij/ticketbot
 
 go 1.22.2
 
-require github.com/go-telegram-bot-api/telegram-bot-api/v5 v5.5.1 // indirect
+require (
+	github.com/go-telegram-bot-api/telegram-bot-api/v5 v5.5.1 // indirect
+	github.com/jinzhu/inflection v1.0.0 // indirect
+	github.com/jinzhu/now v1.1.5 // indirect
+	github.com/mattn/go-sqlite3 v1.14.22 // indirect
+	github.com/sethvargo/go-envconfig v1.0.1 // indirect
+	golang.org/x/text v0.14.0 // indirect
+	gorm.io/driver/sqlite v1.5.6 // indirect
+	gorm.io/gorm v1.25.11 // indirect
+)
diff --git a/go.sum b/go.sum
index db8e45c..d50eaec 100644
--- a/go.sum
+++ b/go.sum
@@ -1,2 +1,18 @@
 github.com/go-telegram-bot-api/telegram-bot-api/v5 v5.5.1 h1:wG8n/XJQ07TmjbITcGiUaOtXxdrINDz1b0J1w0SzqDc=
 github.com/go-telegram-bot-api/telegram-bot-api/v5 v5.5.1/go.mod h1:A2S0CWkNylc2phvKXWBBdD3K0iGnDBGbzRpISP2zBl8=
+github.com/jinzhu/inflection v1.0.0 h1:K317FqzuhWc8YvSVlFMCCUb36O/S9MCKRDI7QkRKD/E=
+github.com/jinzhu/inflection v1.0.0/go.mod h1:h+uFLlag+Qp1Va5pdKtLDYj+kHp5pxUVkryuEj+Srlc=
+github.com/jinzhu/now v1.1.5 h1:/o9tlHleP7gOFmsnYNz3RGnqzefHA47wQpKrrdTIwXQ=
+github.com/jinzhu/now v1.1.5/go.mod h1:d3SSVoowX0Lcu0IBviAWJpolVfI5UJVZZ7cO71lE/z8=
+github.com/mattn/go-sqlite3 v1.14.22 h1:2gZY6PC6kBnID23Tichd1K+Z0oS6nE/XwU+Vz/5o4kU=
+github.com/mattn/go-sqlite3 v1.14.22/go.mod h1:Uh1q+B4BYcTPb+yiD3kU8Ct7aC0hY9fxUwlHK0RXw+Y=
+github.com/sethvargo/go-envconfig v1.0.1 h1:9wglip/5fUfaH0lQecLM8AyOClMw0gT0A9K2c2wozao=
+github.com/sethvargo/go-envconfig v1.0.1/go.mod h1:OKZ02xFaD3MvWBBmEW45fQr08sJEsonGrrOdicvQmQA=
+golang.org/x/text v0.14.0 h1:ScX5w1eTa3QqT8oi6+ziP7dTV1S2+ALU0bI+0zXKWiQ=
+golang.org/x/text v0.14.0/go.mod h1:18ZOQIKpY8NJVqYksKHtTdi31H5itFRjB5/qKTNYzSU=
+gorm.io/driver/sqlite v1.5.6 h1:fO/X46qn5NUEEOZtnjJRWRzZMe8nqJiQ9E+0hi+hKQE=
+gorm.io/driver/sqlite v1.5.6/go.mod h1:U+J8craQU6Fzkcvu8oLeAQmi50TkwPEhHDEjQZXDah4=
+gorm.io/gorm v1.25.7-0.20240204074919-46816ad31dde h1:9DShaph9qhkIYw7QF91I/ynrr4cOO2PZra2PFD7Mfeg=
+gorm.io/gorm v1.25.7-0.20240204074919-46816ad31dde/go.mod h1:hbnx/Oo0ChWMn1BIhpy1oYozzpM15i4YPuHDmfYtwg8=
+gorm.io/gorm v1.25.11 h1:/Wfyg1B/je1hnDx3sMkX+gAlxrlZpn6X0BXRlwXlvHg=
+gorm.io/gorm v1.25.11/go.mod h1:xh7N7RHfYlNc5EmcI/El95gXusucDrQnHXe0+CgWcLQ=